Contact Us
Drop us a line!
Contact The Office
211 Wilkinson Street
Syracuse, NY 13204
Phone: (315) 471-4621
or (888) 324-1950
Fax: (315) 476-7204
Email: memberservice@syrfirecu.com
Report scams and suspicious emails to this email: ReportScam@syrfirecu.com
Hours of Operation
Monday: 8:00 a.m. – 4:00 p.m
Tuesday: 8:00am – 4:00pm
Wednesday: 8:00am – 4:00pm
Thursday: 8:00am – 5:00pm
Friday: 8:00am – 5:00pm
After-Hours Emergency Number (non debit and credit emergencies)
Supervisory Committee
P.O. Box 11380
Syracuse, NY 13218-1380
Helpful Phone Numbers
Debit Card Help Line (24/7)
Call: (844) 421-3503
Lost or Stolen Debit Card (24/7)
Call: (888) 241-2510
Lost or Stolen Elan Credit Card (24/7)
Call: (800) 558-3424
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About Us
Read about how the Syracuse Fire Department Employees Federal Credit Union was started, and how we love being a part of our incredible first responder community!
General Inquiries
Holiday Schedule
Check our holiday schedule to make sure we’re open when you need us!
Board of Directors
SFD Credit Union is governed by a trusted Board of Advisors from the community.
Supervisory Committee
Our daily operations and service planning are managed by our supervisory board.
Announcements
Erin Heffron, CCUFC, BSACS
Risk Specialist and Collections
eheffron@syrfirecu.com
Direct: 315-551-6683