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Contact Us

Drop us a line!

Main Office

Hours of Operation

Monday: 8:00 a.m. – 4:00 p.m
Tuesday: 8:00am – 4:00pm
Wednesday: 8:00am – 4:00pm
Thursday: 8:00am – 5:00pm
Friday: 8:00am – 5:00pm

After-Hours Emergency Number

(315) 471-6449

Supervisory Committee

P.O. Box 11380
Syracuse, NY 13218-1380


Visa Card Services

Lost or Stolen Debit Card

Call: (888) 241-2510

Lost or Stolen Credit Card

Call: (800) 558-3424

About Us

Read about how the Syracuse Fire Department Employees Federal Credit Union was started, and how we love being a part of our incredible first responder community!

Read More

General Inquiries

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Holiday Schedule

Check our holiday schedule to make sure we’re open when you need us!

Holiday Schedule

Board of Directors

SFD Credit Union is governed by a trusted Board of Advisors from the community.

Meet the Board

Supervisory Committee

Our daily operations and service planning are managed by our supervisory board.

Meet the Committee 


Get the latest scoop on announcements, events, service changes and more.

View Announcements

Contact Our Team

Andrea M. Thune, CCUFC


NMLS #671521
Direct: 315-551-6689

Roxane Bowering

Accounting Manager
Direct: 315-551-6682

Tonia McDonald

Marketing Director
Direct: 315-551-6681

Virginia Victory, CCUFC

Branch Manager

NMLS #334004
Direct: 315-551-6684

Lori Fiumara

Senior Member Service Representative & Loan Officer

NMLS #2094896
Direct: 315-551-6686

Lisa Liberatore

Member Service Representative
Direct: 315-551-6685

Pamela Steinfeld

Member Service Representative & Loan Officer

NMLS #812901
Direct: 315-551-6688

Lori Zeppos

Member Service Specialist
Direct: 315-551-6679

Tyler Blanchard

Member Service Representative
Direct: 315-551-6685

Loretta DeCook

Member Service Representative
Direct: 315-551-6696

Amanda Galloway

Member Service Representative
Direct: 315-551-6691

Valerie Wilder

Marketing Specialist
Direct: 315-551-6693

Ternisa Crayton

Loan Officer

NMLS #2094905
Direct: 315-551-6692

Meghan Rafferty, CCUFC, NCCO

Senior Loan Officer

NMLS #2094815
Direct: 315-551-6687

Sharon Houde

Collections Officer
Direct: 315-551-6680