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Drop us a line!

Main Office

Hours of Operation

Monday: 8:00 a.m. – 4:00 p.m
Tuesday: 8:00am – 4:00pm
Wednesday: 8:00am – 4:00pm
Thursday: 8:00am – 5:00pm
Friday: 8:00am – 5:00pm

After-Hours Emergency Number

(315) 471-6449

Supervisory Committee

P.O. Box 11380
Syracuse, NY 13218-1380

Email: syrfirecusupervisory@syrfirecu.com

Visa Card Services

Lost or Stolen Debit Card

Call: (888) 241-2510

Lost or Stolen Credit Card

Call: (800) 558-3424

About Us

Read about how the Syracuse Fire Department Employees Federal Credit Union was started, and how we love being a part of our incredible first responder community!

Read More

General Inquiries

Holiday Schedule

Check our holiday schedule to make sure we’re open when you need us!

Holiday Schedule

Board of Directors

SFD Credit Union is governed by a trusted Board of Advisors from the community.

Meet the Board

Supervisory Committee

Our daily operations and service planning are managed by our supervisory board.

Meet the Committee 

Announcements

Get the latest scoop on announcements, events, service changes and more.

View Announcements

Roxane Bowering

President/CEO

roxane@syrfirecu.com
Direct: 315-551-6682

Tonia McDonald

Director of Operations

tonia@syrfirecu.com
Direct: 315-551-6681

Lori Fiumara

Assistant Manager & Loan Officer

NMLS #2094896
rocky@syrfirecu.com
Direct: 315-551-6686

Valerie Wilder, CCUFC

Marketing Director

vwilder@syrfirecu.com
Direct: 315-551-6693

Sharon Houde

Collections Officer

sharon@syrfirecu.com
Direct: 315-551-6680

 

Loretta Gibson

Member Service Representative

ldecook@syrfirecu.com
Direct: 315-551-6679

Pamela Wylde, CCUFC

Loan Officer

NMLS #812901
pwylde@syrfirecu.com
Direct: 315-551-6688

Erin Heffron, CCUFC, BSACS

Member Service Representative


eheffron@syrfirecu.com
Direct: 315-551-6696

Hailey Minor

Member Service Representative

hminor@syrfirecu.com
Direct: 315-551-6685

 

Michelle A'Hearn

Financial Specialist

mahearn@syrfirecu.com
Direct: 315-551-6692

 

Cole Greaves, CCUFC

Loan Officer

NMLS #2363509
cgreaves@syrfirecu.com
Direct: 315-551-6689

 

Jennifer Thompson

Member Service Representative

jthompsons@syrfirecu.com
Direct: 315-551-6685

 

Sarah Cornell

Member Service Representative

scornell@syrfirecu.com
Direct: 315-551-6691

 

Sami Hawks

Member Service Representative

schawks@syrfirecu.com
Direct: 315-551-6694

 

CarrieAnn Hughes, CCUFC

Loan Officer

NMLS #1806787
chughes@syrfirecu.com
Direct: 315-551-6687