Contact Us
Want to become a member? First see if you meet these credentials (click here), then contact us via phone or the form below! You can also use this form for other comments, questions or concerns!
Locations and Hours
Main Office:
211 Wilkinson Street
Syracuse, NY 13204
P: (315) 471-4621
or (888) 324-1950
F: (315) 476-7204
After-Hours Emergency:
(315) 471-6449
Routing Number (221376872)
Go to homepage
Supervisory Committee:
PO Box 11380
Syracuse, New York
13218-1380
supervisory@syrfirecu.com
VISA credit cards
(for lost or stolen cards)
(800) 558-3424
VISA debit cards
(for lost or stolen)
(888) 241-2510
Lobby Hours:
Monday – Friday
8:00 a.m. – 4:00 p.m.
Drive-thru Only.
Drive-Thru Opens Daily
at 8:00 a.m.
Contact Our Team
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Andrea M. Thune President/CEO athune@syrfirecu.com Direct: 315-551-6689 |
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Tonia McDonald Marketing Director tonia@syrfirecu.com Direct: 315-551-6681 |
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Roxane Bowering Accounting Manager roxane@syrfirecu.com Direct: 315-551-6682 |
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Virginia Victory Branch Manager vvictory@syrfirecu.com Direct: 315-551-6684 |
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Andrea LaGrow VP of Operations alagrow@syrfirecu.com Direct: 315-551-6683 |
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Emily Coogan Loan Officer emilyc@syrfirecu.com Direct: 315-551-6687 |
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Sharon Houde Member Service Representative sharon@syrfirecu.com |
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Lori Zeppos Member Service Specialist loriz@syrfirecu.com Direct: 315-551-6685 |
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Maria Arriaga-Cain Collections Loan Officer maria@syrfirecu.com Direct: 315-551-6688 |
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Lori Fiumara Senior Member Service Representative Loan Officer rocky@syrfirecu.com Direct: 315-551-6686 |
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Amanda Galloway Member Service Representative agalloway@syrfirecu.com Direct: 315-551-6691 |
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Ternisa Crayton Loan Officer tcrayton@syrfirecu.com Direct: 315-551-6692 |
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Michelle Scott Receptionist Member Service Representative mscott@syrfirecu.com Direct: 315-551-6690 |
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Valerie Cusa Marketing Assistant vcusa@syrfirecu.com Direct: 315-551-6693 |
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Loretta DeCook Member Service Representative ldecook@syrfirecu.com Direct: 315-551-6696 |