Contact Us
Want to become a member? First see if you meet these credentials (click here), then contact us via phone or the form below! You can also use this form for other comments, questions or concerns!
Locations and Hours
Main Office:
211 Wilkinson Street
Syracuse, NY 13204
P: (315) 471-4621
or (888) 324-1950
F: (315) 476-7204
After-Hours Emergency:
(315) 471-6449
Routing Number (221376872)
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Supervisory Committee:
PO Box 11380
Syracuse, New York
13218-1380
supervisory@syrfirecu.com
VISA credit cards
(for lost or stolen cards)
(800) 558-3424
VISA debit cards
(for lost or stolen)
(888) 241-2510
Lobby Hours:
Monday: 8:00 a.m. – 4:00 p.m.
Tuesday: 10:00am – 4:00pm
Wednesday: 8:00am – 4:00pm
Thursday: 8:00am – 5:00pm
Friday: 8:00am – 5:00pm
Contact Our Team
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Andrea M. Thune, CCUFC President/CEO NMLS #671521 athune@syrfirecu.com Direct: 315-551-6689 |
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Tonia McDonald Marketing Director tonia@syrfirecu.com Direct: 315-551-6681 |
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Roxane Bowering Accounting Manager roxane@syrfirecu.com Direct: 315-551-6682 |
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Virginia Victory, CCUFC Branch Manager NMLS #334004 vvictory@syrfirecu.com Direct: 315-551-6684 |
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Lori Fiumara Senior Member Service Representative Loan Officer NMLS #2094896 rocky@syrfirecu.com Direct: 315-551-6686 |
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Pamela Steinfeld Member Service Representative Loan Officer NMLS # psteinfeld@syrfirecu.com Direct: 315-551-6688 |
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Sharon Houde Collections Officer sharon@syrfirecu.com |
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Lori Zeppos Member Service Specialist loriz@syrfirecu.com Direct: 315-551-6679 |
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Amanda Galloway Member Service Representative agalloway@syrfirecu.com Direct: 315-551-6691 |
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Loretta DeCook Member Service Representative ldecook@syrfirecu.com Direct: 315-551-6696 |
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Valerie Wilder Marketing Specialist vwilder@syrfirecu.com Direct: 315-551-6693 |
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Tyler Blanchard Member Service Representative tblanchard@syrfirecu.com Direct: 315-551-6685 |
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Ternisa Crayton Loan Officer NMLS #2094905 tcrayton@syrfirecu.com Direct: 315-551-6692 |
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Meghan Rafferty, CCUFC, NCCO Senior Loan Officer NMLS #2094815 mrafferty@syrfirecu.com Direct: 315-551-6687 |
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Alexa Dunn Member Service Representative adunn@syrfirecu.com Direct: 315-551-6690 |