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Drop us a line!

Main Office

Hours of Operation

Monday: 8:00 a.m. – 4:00 p.m
Tuesday: 8:00am – 4:00pm
Wednesday: 8:00am – 4:00pm
Thursday: 8:00am – 5:00pm
Friday: 8:00am – 5:00pm

After-Hours Emergency Number

(315) 471-6449

Supervisory Committee

P.O. Box 11380
Syracuse, NY 13218-1380


Visa Card Services

Lost or Stolen Debit Card

Call: (888) 241-2510

Lost or Stolen Credit Card

Call: (800) 558-3424

About Us

Read about how the Syracuse Fire Department Employees Federal Credit Union was started, and how we love being a part of our incredible first responder community!

Read More

General Inquiries

Holiday Schedule

Check our holiday schedule to make sure we’re open when you need us!

Holiday Schedule

Board of Directors

SFD Credit Union is governed by a trusted Board of Advisors from the community.

Meet the Board

Supervisory Committee

Our daily operations and service planning are managed by our supervisory board.

Meet the Committee 


Get the latest scoop on announcements, events, service changes and more.

View Announcements

Roxane Bowering

Direct: 315-551-6682

Tonia McDonald

Director of Operations
Direct: 315-551-6681

Lori Fiumara

Assistant Manager & Loan Officer

NMLS #2094896
Direct: 315-551-6686

Valerie Wilder, CCUFC

Marketing Director
Direct: 315-551-6693

Sharon Houde

Collections Officer
Direct: 315-551-6680


Loretta Gibson

Member Service Representative
Direct: 315-551-6679

Meghan Rafferty, CCUFC, NCCO

Senior Loan Officer

NMLS #2094815
Direct: 315-551-6687

Pamela Wylde, CCUFC

Loan Officer

NMLS #812901
Direct: 315-551-6688

Erin Heffron, CCUFC, BSACS

Member Service Representative

NMLS #1138592
Direct: 315-551-6696

Tyler Blanchard

Member Service Representative
Direct: 315-551-6684


Hailey Minor

Member Service Representative
Direct: 315-551-6685


Michelle A'Hearn

Member Service Representative
Direct: 315-551-6692


Cole Greaves, CCUFC

Loan Officer

NMLS #2363509
Direct: 315-551-6689


Jennifer Thompson

Member Service Representative
Direct: 315-551-6685